Utilities

Water, Sewer & Trash Services

To set up water, sewer and trash services with the district, please visit us here.

To cancel utility services, please visit us here.

For information on Trash & Recycling, please visit our page here.

General Utility Billing Information

  1. Water meters are read on the 1st of each month.
  2. Utility bills are posted by the 5th of each month for the previous month’s water, sewer and trash services.
  3. Utility Payments are due by the end of the business day on the 20th of each month.
  4. Late Charges are assessed on the 21st of each month and Past Due notices are mailed via USPS to all accounts with a past due balance.
  5. Late Payments are due by the date and time stated on the official mailed Past Due notice. If payment is not received by the stated date and time, water service will be disrupted and disconnect and reconnect fees will be applied to the account.
  6. If your account is disconnected due to non-payment, the total account balance (including past due balance, current billed charges and any other fees) must be paid in full for services to be restored.

Electric

CoServ

Frisco West WCIDDC is served by one electric/gas provider, CoServ. To set up your account, contact, report a problem or pay your electric and gas bill visit https://www.coserv.com/.

TV/Internet providers (ATT, Suddenlink)

Satellite providers DIRECTV and DISH are widely used in both communities Internet is provided to Frisco Hills and Frisco Ranch by ATT and Suddenlink. Frisco Hills is in the process of installing Fiber throughout the neighborhood.

https://www.att.com/

https://www.att.com/wireless/

www.suddenlink.com

www.directv.com

www.dish.com

Office Location

26875 US Hwy 380 E., Ste #132

Aubrey, TX 76227

Get Directions

Hours

Monday - Friday 9:00am - 4:00pm

Contact Us

Main@friscowest.org

Office Phone: (972) 987-4250

Office Fax: (972) 987-4296

Stay Connected

Remember that tomorrow, Tuesday 1/7, is a trash day for all residents and recycling day for Frisco Ranch!

To ensure your bins are emptied, please have your bins out (wheels against the curb) no later than 7AM Tuesday.
For more information on bulk trash and what to recycle, please visit the CWD Frisco West page here: www.communitywastedisposal.com/find-my-city/frisco_west/

Any resident that still has an old Waste Management or Republic Services bin that has not been removed from their property, please call or email the office.
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Yesterday, Jan 5th, residents were experiencing issues logging in to view their account as well as attempting to use the "quick pay" option with the online bill pay portal.
As of this morning the login issues have been resolved. We apologize for any inconvenience. If you are still experiencing issues logging in, please contact our office at (972) 987-4250 as we are happy to assist!
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New trash schedule for the new calendar year. If you still have an older Waste Management or Republic Services waste bin please contact us at main@friscowest.org ... See MoreSee Less

New trash schedule for the new calendar year. If you still have an older Waste Management or Republic Services waste bin please contact us at main@friscowest.org
Happy Holidays Yall!

 

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Same to you all!! 🎄🥂

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