Waste Services

As of October 31st, 2018, Republic Services has taken over the district contract of waste management services from Waste Management

Republic Services Customer Service: (972) 316-0789

Trash Collection: Every Thursday

Recycling Collection: Every other Thursday

February Recycling Days: 7th & 21st

To view the recycling schedule, please visit our calendar.

Collection Times: 7 AM – 7 PM

Bulk Trash

  • Up to 2 Cubic Yards: Republic Services will recover up to 2 cubic yards of bulk waste from your home on collection day (Thursday’s).
  • Up to 5 Cubic Yards: DCFWSD 8C’s contract with WM allows residents to visit the 
  • Contractor’s DFW Landfill in Lewisville to dispose of up to 5 cubic yards of waste once a month. Residents will need to bring their water utility bill and  a photo ID to receive this free service.
    • Contractor’s DFW Landfill, 1600 Railroad St, Lewisville, TX    Phone: (972) 315-5421

Landfill DFW address:

DFW Landfill, 1600 S Railroad St, Lewisville, TX

(866) 909-4458

FAQ’s – Republic Services Changeover

What changes in services will we see?

There will be no change in service. The only visible change will be the trucks will eventually be painted blue instead of Green.

Will there be an opportunity to renew current agreements?

After the transition we will begin discussion of renewals with the 2019 expirations.

What happens to the at your door service?

Republic Services will contract with at your door during the transition period before moving to the Republic Service provider.

Are the same drivers going to service the district?

Republic Services will begin the hiring process with all employees that apply after the contract assignments have been completed. It is our intent to hire all employees that complete the process.

Are you using the same trucks?

We will use a mix of our own trucks and trucks we are acquiring from WM. The trucks we are purchasing will be rebranded after the close of the sale.

Will Republic take over the billing for residential customers?

RS will assume all commercial billing that WM currently provides. Residential billing will be handled by Frisco West WCIDDC

If we have landfill usage as part of the agreement will we still be able to use the landfill? Will you change landfills?

Landfill use will still be available at the same location to residents. If the landfill change becomes necessary we will communicate ahead of time.

Will the phone number to customer service change?

Both IT departments are working on transferring the telephone numbers residents/business currently use.

How will customers know how to reach Republic?

Customers will still call the same numbers currently and we will provide transition information to cities/towns.

What happens to a customer that has a roll-off container?

Customer will be serviced by RS and during the transition period the container will change to Republic container.

Are route supervisors going to be the same?

RS intent is to hire all employees that apply and pass the vetting process.

Where will recycle material go after it's collected?

In the short term we will take the material to the WM  facility, after the new RS Plano facility opens the material will shift to Plano. Unless the city has a contract for recycle processing in place with another vendor.

Office Location

26875 US Hwy 380 E., Ste #132

Aubrey, TX 76227

Get Directions

Hours

Monday - Friday 9:00am - 4:00pm

Contact Us

Main@friscowest.org

Office Phone: (972) 987-4250

Office Fax: (972) 987-4296

Stay Connected

Remember that tomorrow, Tuesday 1/7, is a trash day for all residents and recycling day for Frisco Ranch!

To ensure your bins are emptied, please have your bins out (wheels against the curb) no later than 7AM Tuesday.
For more information on bulk trash and what to recycle, please visit the CWD Frisco West page here: www.communitywastedisposal.com/find-my-city/frisco_west/

Any resident that still has an old Waste Management or Republic Services bin that has not been removed from their property, please call or email the office.
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Yesterday, Jan 5th, residents were experiencing issues logging in to view their account as well as attempting to use the "quick pay" option with the online bill pay portal.
As of this morning the login issues have been resolved. We apologize for any inconvenience. If you are still experiencing issues logging in, please contact our office at (972) 987-4250 as we are happy to assist!
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New trash schedule for the new calendar year. If you still have an older Waste Management or Republic Services waste bin please contact us at main@friscowest.org ... See MoreSee Less

New trash schedule for the new calendar year. If you still have an older Waste Management or Republic Services waste bin please contact us at main@friscowest.org
Happy Holidays Yall!

 

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Same to you all!! 🎄🥂

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