Rates & Fees

Monthly Residential Service Rates

  1. Water Base Rate – $17.50
    •  1-5,000 gallons – $3.00 per thousand gallons
    • 5,001 – 10,000 gallons – $4.50 per thousand gallons
    • 10,001 gallons and above – $5.50 per thousand gallons
  2. Sewer Base Rate – $42.50
    • 1-3,000 gallons included in base rate
    • 3,001 gallons and above – $3.00 per thousand gallons
  3. Trash & Recycling – $15.00
  4. TCEQ Water Tax – 0.05% of total billed water charge
  5. TCEQ Sewer Tax – 0.05% of total billed sewer charge

The base monthly utility bill begins at $75.00 – this is before TCEQ (Texas Commission of Environmental Quality) taxes and water usage charges are applied.

Note: Sewer rates are based on water consumption.

Other Fees, Rates & Fines

  1. Additional trash or recycling cart – $7.50 per month per additional cart billed on monthly utility bill
  2. Late Charge – A charge of 15% is assessed to the utility account on the remaining balance due if not paid by the 20th of the month. Late charges are assessed on the 21st of the month.
  3. Late Notice Charge – A charge of $15.00 shall be added to a Customer’s bill for each notice of delinquency sent to a Customer.
  4. Non-Payment and Disconnect Fee – If the delinquent account balance has not been paid in full by 5PM on the day prior to the proposed disconnection date stated on the mailed late notice, a $60 non-payment and disconnect fee will be automatically be applied to the account. If past due balance and non-payment fee is unpaid by the morning of the proposed termination date, services will be disrupted. This $60 fee can also be applied to a Customer’s account following:
    • Failure to submit all documents to start utility services,
    • Failure to pay past due balance by the date and time listed on mailed Past Due notices,
    • Subsequent violations of Water Restrictions currently in effect within the District,
  5. Reconnect Fee – A fee of $45.00 will be assessed to an account for reconnection of services during normal business hours (8am – 4:30 pm) that has been disconnected for the above.
    • After Hours Reconnect Fee – $90
  6. Tamper Fee – $75.00
  7. Water Violation Fine – $75.00

Office Location

1230 Brendan Dr.

Little Elm, TX 75068

Get Directions

Hours

Monday - Friday 9:00am - 4:00pm

Contact Us

Main@friscowest.org

Office Phone: (972) 987-4250

Office Fax: (972) 987-4296

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