Make a Utility Payment for Frisco Ranch, The Preserve and Frisco Hills

VIEW/PAY BILLS ONLINEBANK DRAFT (ACH) FORM

Utility bills are posted on the 5th of each month and utility payments are due by the 20th of each month. A 15% late fee is assessed on the 21st for any balance unpaid after the 20th.

Accepted Forms of Payment:

We accept money orders, personal and cashiers check for utility payments. Debit and credit card payments can be made via the new online bill pay Resident Portal (a processing fee applies). Cash is not accepted.

Automatic draft (ACH) is now available!

To sign up, please return the Bank Draft Authorization Form along with a voided check to our office, by mail, drop box, or you may email the documents to CustomerService@arcadiawater.org

Please Note: Submitting an ACH signup form will not pay the current account balance. ACH will become effective on the next billing cycle.

To Send Payments by Mail:
Frisco West WCIDDC
P.O. Box 1084,
Little Elm, TX 75068

Drop off a payment at the office or drop box:
Office: 1230 Brendan Dr., Little Elm, Texas 75068
Drop Boxes: 
1230 Brendan Dr., Little Elm, TX 75068
1212 Lone Pine Dr., Little Elm, TX 75068

Setting up an Online Bill Pay Account:

Once you have an established water utility account with Frisco West WCIDDC, you can view and pay your bills online through the new online bill pay Resident Portal.

Accepted forms of online payment: MasterCard, VISA, DISCOVER, American Express, and ACH eCheck.  

Please Note: ACH eCheck are one-time payments and may take 3-5 business days to clear your bank account. This is not Automatic Bank Draft.

Registering & linking your utility account at the Resident Portal will automatically put your account on paperless billing.

Getting Started:

  • Click on the View/Pay Bills Online button at the top of this page or click here to go to the new online bill pay Resident Portal.
  • Register a Username and Password if you are a first time user.
  • Check your Email for your temporary password to log back in.
  • Once you have logged into your account you will need to link your account using the “Link Account” button located in the top left.
    • You will need your new water utility account number as of 4/30/2019

How to Update Your Information Online:

  • Log in to the online bill pay Resident Portal
  • Click “Update Info” on the top bar
  • From here you can update your contact numbers listed with Frisco West, change the email address, update your user ID email, and select bills by email or paper copy.

Make a Quick Payment Without Registering:

  • Visit the Resident Portal here
  • Enter your account number in the box labeled “Pay Bill Without Logging In”
  • You will need your new Utility Account Number as it appears on your bill and manually key in the amount you wish to pay
  • Confirm the account listed is your account and proceed to checkout

Online Bill Pay is a convenience fee (“Bill Servicing Fee”) based service. The convenience fee is collected by a third party payment processor and that fee is used to pay the credit card processing fees and the cost of operating the payment web site. Frisco West Water Control and Improvement District of Denton County does not collect any of the Bill Serving Fee. You will be notified of the Bill Servicing Fee charge once you have entered in the amount you wish to pay and before you checkout. Frisco West Water Control and Improvement District of Denton County does not collect or retain any personal financial information with this website as that process is entirely handled by a tokenization process through its secure payment processing portal.

Office Location

1230 Brendan Dr.

Little Elm, TX 75068

Get Directions

Hours

Monday - Friday 9:00am - 4:00pm

Contact Us

Main@friscowest.org

Office Phone: (972) 987-4250

Office Fax: (972) 987-4296

For Water Emergencies: Jason Cork (214) 773-6013

Stay Connected

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Frisco West will host its first annual 4th of July Celebration. Pyro Shows of Texas has been hired to produce a professional firework show starting at 9:00 p.m. on Sunday July 4th and lasting about 20 minutes. Pyro Shows of Texas is the same company that has produced Kaboom Town in Addison, so it should be an awesome display! Fireworks will be launched from the open field along FM 423 just north of the Frisco Ranch neighborhood and should be viewable from most portions of Frisco Ranch and Frisco Hills right from your own yard!

This show is being coordinated with local police and fire services to ensure a safe display of fireworks and protect against any potential fire or safety hazards. We ask that anyone who was planning on purchasing and discharging fireworks in the district this year to please save your money and enjoy what should be an awesome show. Police and fire services will already be busy during this period and amateur discharging or fireworks within residential neighborhoods has the potential to cause significant property damage and is illegal within Frisco West rights-of-way. Please check with your local HOA representatives for any coordinated activities to coincide with this event.

For map and full details please visit the website friscowest.org/frisco-west-wciddc-1st-annual-forth-of-july-celebration-sunday-july-4th-9pm/
... See MoreSee Less

Frisco West will host its first annual 4th of July Celebration. Pyro Shows of Texas has been hired to produce a professional firework show starting at 9:00 p.m. on Sunday July 4th and lasting about 20 minutes. Pyro Shows of Texas is the same company that has produced Kaboom Town in Addison, so it should be an awesome display! Fireworks will be launched from the open field along FM 423 just north of the Frisco Ranch neighborhood and should be viewable from most portions of Frisco Ranch and Frisco Hills right from your own yard!

This show is being coordinated with local police and fire services to ensure a safe display of fireworks and protect against any potential fire or safety hazards. We ask that anyone who was planning on purchasing and discharging fireworks in the district this year to please save your money and enjoy what should be an awesome show. Police and fire services will already be busy during this period and amateur discharging or fireworks within residential neighborhoods has the potential to cause significant property damage and is illegal within Frisco West rights-of-way. Please check with your local HOA representatives for any coordinated activities to coincide with this event.
 
For map and full details please visit the website https://friscowest.org/frisco-west-wciddc-1st-annual-forth-of-july-celebration-sunday-july-4th-9pm/Image attachment
Frisco West WCIDDC Board Meeting 
Tues. June 22, 20201

Full details provided at:
https://friscowest.org/frisco-west-board-meeting-tuesday-june-22-2021-at-630pm/

Have you heard?

Frisco West will host its first annual 4th of July Celebration. Pyro Shows of Texas has been hired to produce a professional firework show starting at 9:00 p.m. on Sunday July 4th and lasting about 20 minutes. Pyro Shows of Texas is the same company that has produced Kaboom Town in Addison, so it should be an awesome display! Fireworks will be launched from the open field along FM 423 just north of the Frisco Ranch neighborhood and should be viewable from most portions of Frisco Ranch and Frisco Hills right from your own yard!

For map and full details please visit the website friscowest.org/frisco-west-wciddc-1st-annual-forth-of-july-celebration-sunday-july-4th-9pm/
... See MoreSee Less

Have you heard?

Frisco West will host its first annual 4th of July Celebration. Pyro Shows of Texas has been hired to produce a professional firework show starting at 9:00 p.m. on Sunday July 4th and lasting about 20 minutes. Pyro Shows of Texas is the same company that has produced Kaboom Town in Addison, so it should be an awesome display! Fireworks will be launched from the open field along FM 423 just north of the Frisco Ranch neighborhood and should be viewable from most portions of Frisco Ranch and Frisco Hills right from your own yard!

For map and full details please visit the website https://friscowest.org/frisco-west-wciddc-1st-annual-forth-of-july-celebration-sunday-july-4th-9pm/

Frisco West WCIDDC first annual 4th of July Celebration is being coordinated with local police and fire services to ensure a safe display of fireworks and protect against any potential fire or safety hazards. We ask that anyone who was planning on purchasing and discharging fireworks in the district this year to please save your money and enjoy what should be an awesome show. Police and fire services will already be busy during this period and amateur discharging or fireworks within residential neighborhoods has the potential to cause significant property damage and is illegal within Frisco West rights-of-way.

Please check with your local HOA representatives for any coordinated activities to coincide with this event.

For full details please visit the website friscowest.org/frisco-west-wciddc-1st-annual-forth-of-july-celebration-sunday-july-4th-9pm/
... See MoreSee Less

Frisco West WCIDDC first annual 4th of July Celebration is being coordinated with local police and fire services to ensure a safe display of fireworks and protect against any potential fire or safety hazards. We ask that anyone who was planning on purchasing and discharging fireworks in the district this year to please save your money and enjoy what should be an awesome show. Police and fire services will already be busy during this period and amateur discharging or fireworks within residential neighborhoods has the potential to cause significant property damage and is illegal within Frisco West rights-of-way. 

Please check with your local HOA representatives for any coordinated activities to coincide with this event.

For full details please visit the website https://friscowest.org/frisco-west-wciddc-1st-annual-forth-of-july-celebration-sunday-july-4th-9pm/Image attachment

Plan on watching the Frisco West WCIDDC first annual 4th of July Celebration. The show will be launched from the open field along FM 423 just north of the Frisco Ranch neighborhood and should be viewable from most portions of Frisco Ranch and Frisco Hills right from your own yard!

This show is being coordinated with local police and fire services to ensure a safe display of fireworks and protect against any potential fire or safety hazards. We ask that anyone who was planning on purchasing and discharging fireworks in the district this year to please save your money and enjoy what should be an awesome show. Police and fire services will already be busy during this period and amateur discharging or fireworks within residential neighborhoods has the potential to cause significant property damage and is illegal within Frisco West rights-of-way. Please check with your local HOA representatives for any coordinated activities to coincide with this event.

For map and full details please visit the website friscowest.org/frisco-west-wciddc-1st-annual-forth-of-july-celebration-sunday-july-4th-9pm/
... See MoreSee Less

Plan on watching the Frisco West WCIDDC first annual 4th of July Celebration. The show will be launched from the open field along FM 423 just north of the Frisco Ranch neighborhood and should be viewable from most portions of Frisco Ranch and Frisco Hills right from your own yard! 

This show is being coordinated with local police and fire services to ensure a safe display of fireworks and protect against any potential fire or safety hazards. We ask that anyone who was planning on purchasing and discharging fireworks in the district this year to please save your money and enjoy what should be an awesome show. Police and fire services will already be busy during this period and amateur discharging or fireworks within residential neighborhoods has the potential to cause significant property damage and is illegal within Frisco West rights-of-way. Please check with your local HOA representatives for any coordinated activities to coincide with this event.

For map and full details please visit the website https://friscowest.org/frisco-west-wciddc-1st-annual-forth-of-july-celebration-sunday-july-4th-9pm/
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