Moving In

Start services for water, sewer, trash and other utilities

For information on electric and TV/Internet providers, please visit the Utilities page.  

Frisco West WCIDDC is proud to provide water, sewer and trash services to its residents in Frisco Ranch, The Preserve and Frisco Hills. 

For the District to start water, sewer and trash services, the following items must be returned: 

  • First two pages of the Residential Service Application 
  • Copy of a valid photo ID (i.e. driver’s license) 
  • $105.00 Deposit made payable to Frisco West WCIDDC via money order, personal check or cashier’s check. 
  • Optional: Bank Draft (ACH) Form along with a voided checkThis form may be turned in upon start of services or you may sign up for this optional form of payment at a later date. 

* Please Note: Initial Deposit to start services cannot be drafted via ACH or be paid via debit/credit card. 


Please return all of the above items to our office, drop box or by mail: 

  • Office: Located at 26875 US Hwy 380 E., Ste 132, Aubrey, TX 76227
  • Drop Box: Located at 1212 Lone Pine Dr, Little Elm, TX 75068 
  • By Mail: Frisco West WCIDDC, P.O. Box 1084, Little Elm, TX 75068 

Office Location  Get Directions

Drop Box – Get Directions 

If you have purchased a new home from a builder, Frisco West WCIDDC will deliver trash and recycling bins to your new home once all documents and the deposit have been received to start services. 

Please let us know if you have any questions. The last page of the Residential Service Application is yours to keep. 

Visit the Water Restrictions page for information on water restrictions for your neighborhood or click one of the buttons below: 

For questions regarding new utility services, please use the form below or visit us here: 

Office Location

26875 US Hwy 380 E., Ste #132

Aubrey, TX 76227

Get Directions


Monday - Friday 9:00am - 4:00pm

Contact Us

Office Phone: (972) 987-4250

Office Fax: (972) 987-4296

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New Water Billing System Update
Good Afternoon Neighbors! Over the past few weeks our new water billing system has been rolling out. Just a friendly reminder bills are due on the 20th of the month (as always). If you are on bank drafted payments you do NOT need to do anything else. Some of you have noticed that there is an option to sign up for “reoccurring payments.” This is for credit card payments ONLY. Please do not sign up for this if you are already signed up for Bank drafts because the money will be pulled twice. If you are on Bank Draft but prefer to pay through reoccurring credit card payments, contact our water department. Please be advised, that paying by card will incur a service fee, whereas bank draft payments do not have any service fees associated with them. Also, if you are on bank draft payments and you received an email stating that your bill is due soon, you can disregard it. Bank Draft pulls the money the day the bill is due. If you want to sign up for ACH (Bank Draft) you must fill out the form and being a voided check to the office. As always, you can still pay by check or money order in the by mail, in the drop box (located by the Frisco Ranch Pool), or in person at our temporary office location on 380.
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