Contact Us

Our office is open Monday – Friday 9:00am – 4:00pm

Office Location: 1230 Brendan Dr, Little Elm, TX 75068
Mailing Address: PO Box 1084, Little Elm, TX 75068

Temporary Office Location as of 3/26/2019: 26875 US Hwy 380 E., Suite 132, Aubrey, TX 76227

Office Phone: (972) 987-4250
Office Fax: (972) 987-4296
Email: ArcadiaWater@gmail.com

For Water Emergencies: Jason Cork (214) 773-6013

For general questions or concerns, please fill out this form

Office Location

26875 US Hwy 380 E., Ste #132

Aubrey, TX 76227

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Hours

Monday - Friday 9:00am - 4:00pm

Contact Us

Main@friscowest.org

Office Phone: (972) 987-4250

Office Fax: (972) 987-4296

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New Water Billing System Update
Good Afternoon Neighbors! Over the past few weeks our new water billing system has been rolling out. Just a friendly reminder bills are due on the 20th of the month (as always). If you are on bank drafted payments you do NOT need to do anything else. Some of you have noticed that there is an option to sign up for “reoccurring payments.” This is for credit card payments ONLY. Please do not sign up for this if you are already signed up for Bank drafts because the money will be pulled twice. If you are on Bank Draft but prefer to pay through reoccurring credit card payments, contact our water department. Please be advised, that paying by card will incur a service fee, whereas bank draft payments do not have any service fees associated with them. Also, if you are on bank draft payments and you received an email stating that your bill is due soon, you can disregard it. Bank Draft pulls the money the day the bill is due. If you want to sign up for ACH (Bank Draft) you must fill out the form and being a voided check to the office. As always, you can still pay by check or money order in the by mail, in the drop box (located by the Frisco Ranch Pool), or in person at our temporary office location on 380.
Thanks!
Frisco West
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