Welcome to Frisco West WCIDDC

Serving Frisco Hills, Frisco Ranch & The Preserve

News and Announcements

Frisco Hills Road Repairs

There will be minor and moderate road maintenance in Frisco Hills over the following weeks with the largest repair being near the Frisco Hills Blvd and Blueberry Hill Dr intersection. These road repairs will improve the overall driving experience in the neighborhood....

Events and Meetings

Next Board Meeting

May 21, 2019

Water Bill Mailed

May 5th

June 5th

July 5th

Water Bill Due

May 20th

June 20th

July 20th

Frisco
75°
overcast clouds
humidity: 83%
wind: 13mph S
H 75 • L 74
91°
Sun
89°
Mon
88°
Tue
88°
Wed
Weather from OpenWeatherMap

Office Location

26875 US Hwy 380 E., Ste #132

Aubrey, TX 76227

Get Directions

Hours

Monday - Friday 9:00am - 4:00pm

Contact Us

Main@friscowest.org

Office Phone: (972) 987-4250

Office Fax: (972) 987-4296

Stay Connected

New Water Billing System Update
Good Afternoon Neighbors! Over the past few weeks our new water billing system has been rolling out. Just a friendly reminder bills are due on the 20th of the month (as always). If you are on bank drafted payments you do NOT need to do anything else. Some of you have noticed that there is an option to sign up for “reoccurring payments.” This is for credit card payments ONLY. Please do not sign up for this if you are already signed up for Bank drafts because the money will be pulled twice. If you are on Bank Draft but prefer to pay through reoccurring credit card payments, contact our water department. Please be advised, that paying by card will incur a service fee, whereas bank draft payments do not have any service fees associated with them. Also, if you are on bank draft payments and you received an email stating that your bill is due soon, you can disregard it. Bank Draft pulls the money the day the bill is due. If you want to sign up for ACH (Bank Draft) you must fill out the form and being a voided check to the office. As always, you can still pay by check or money order in the by mail, in the drop box (located by the Frisco Ranch Pool), or in person at our temporary office location on 380.
Thanks!
Frisco West
... See MoreSee Less

Have a great Friday Frisco West! ... See MoreSee Less

Good Evening Frisco West Residents, We are posting tonight to let you know that tomorrow (at the close of business) our old online billing system will cease to be used. Beginning Tuesday April 30th, our new billing system will go live. Bills will continue to post on the 5th of the month and be due on the 20th of every month. Residents enrolled with ACH will continue to have their payments drafted as before. We hope you are as excited as we are. ... See MoreSee Less

 

Comment on Facebook

Frisco West Water Control and Improvement District of Denton County Hi, I pay my bill through my bank. Do I need to update anything? Is there a new account number? If so, how do I find it? I can no longer log into my account to pay bills. Thank you.

"view and Print bills" on new biling system does not work. Is there any work around available to view the bill?

Thanks for keeping us updated!

How long does a new account email take to send... been waiting 15 minutes and a "reset" password for 5...

A friendly reminder that the water utility billing department for Frisco West will be moving office locations as of March 26. The office will be closed tomorrow, Monday March 25, during the moving process. Normal hours and operations will resume Tuesday March 26, 2019.
New office location:
26875 US Highway 380 East, Suite #132, Aubrey, TX
Please note that the mailing address for payments will not change from the current P.O. Box. Payments can still be dropped at the drop box by the pool in Frisco Ranch. Visit the new website www.friscowest.org to view all payment options available including auto-draft!
... See MoreSee Less

A friendly reminder that the water utility billing department for Frisco West will be moving office locations as of March 26. The office will be closed tomorrow, Monday March 25, during the moving process. Normal hours and operations will resume Tuesday March 26, 2019. 
New office location:    
26875 US Highway 380 East, Suite #132, Aubrey, TX
Please note that the mailing address for payments will not change from the current P.O. Box. Payments can still be dropped at the drop box by the pool in Frisco Ranch. Visit the new website www.friscowest.org to view all payment options available including auto-draft!

 

Comment on Facebook

Who do we make the check out to now?

Load more